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Mozy Pro Review - A Close Look At Mozy Pro for Business Use

Mozy Pro is the online backup solution offered by Mozy that is designed for the needs of small and medium businesses. This Mozy Pro review evaluates the features of the service, its advantages, and the areas where it can do better.

Mozy Pro Basic Features

As its name suggests, this service is the "professional," or business counterpart, of Mozy Home. It provides all the features as the home version plus more advanced features to assist the IT pro, the office manager, or the businessman. For each computer that you will be backing up, you need to use either of two licenses - the desktop license which costs $3.95 plus $0.50/GB per month, or the server license, which is priced at $6.95 plus $0.50/GB per month.

The server license comes with a higher price tag than the desktop license because it already includes Microsoft Windows Server OS support, network share support, and backup & restore of Exchange and SQL, among others. The Mozy system utilizes a secure 128-bit SSL encryption during the backing up process and 448-bit Blowfish encryption or 256-bit AES encryption while your files are in storage.

The Pros

Regardless of whether you opt for a server or desktop license, Mozy Pro comes at a very affordable cost for such a secure and comprehensive online storage and backup package.

Aside from putting all the stops when it comes to security, Mozy Pro has also placed the user's convenience and ease of use at the top of its priority. The service supports both Windows and Mac, and gives the user an option of to set it on automatic or scheduled mode of backup.

Mozy Pro also backs up and restores all types of data files on practically any software or database in your computer - Exchange, SQL, and those in network drives. Plus, it comes with advanced administrative features which is ideal for a multi-user business set-up.

The Cons

Mozy Pro is not without its flaws, though. Some users of this online storage and backup facility have pointed out that the technical support provided is rather slow and at times not helpful at all. Problems in connecting to Mozy's servers have also been experienced by some users, and the software itself has been reported by some as "buggy."

Another common complaint cited in Mozy Pro reviews and by subscribers is the fact that when they reach their backup quota, the backup fails. To ensure that your data has been successfully stored, the process should be checked regularly, which can be inconvenient and time-consuming.

Lastly, although the restore function itself is quite seamless, the process can take a long time. Plus, it can take up to 24 hours or more simply for Mozy to retrieve the data before you can begin the restore process. Businesses that need their data restored quickly such as doctors, dentists, lawyers, etc. may find this delay unacceptable.

Mozy Pro Review Summary

On the whole, while this service isn't perfect it is a secure and an affordable solution for small and medium businesses. The other benefit is that a business can be up and running with the service almost immediately. So for businesses without IT departments or those that just want a simple online backup solution, Mozy Pro is certainly worth consideration. And since they offer month-to-month plans, businesses can test the service without committing to a long-term contract.

Be sure to read the full review of Mozy Pro here to decide if it is the best online storage solution for your business!

About the Author

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